Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Pixxel Pop! The terms "we", "us" and "our" refer to Pixxel Pop. Pixxel Pop operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Pixxel Pop is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Pixxel Pop reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Pixxel Pop confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Pixxel Pop may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

  • The payment and card information you provide is true, correct, and complete.

  • You are duly authorized to use such payment method for the purchase.

  • Charges incurred by you will be honored by your financial institution or credit card provider.

  • You will pay charges incurred by you at the posted prices, including shipping, handling fees, and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Pixxel Pop, its affiliates or licensors and are protected by applicable patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Pixxel Pop, Shopify, or any third party. All rights not expressly granted herein are reserved by Pixxel Pop.

Pixxel Pop's names, logos, product and service names, designs, and slogans are trademarks of Pixxel Pop or its affiliates. You must not use such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

We are not liable for any harm or damages related to your access to third-party websites or the purchase/use of any goods, services, or resources from third parties. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Pixxel Pop is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Pixxel Pop. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Pixxel Pop, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Pixxel Pop.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use.

We are and shall be under no obligation (1) to maintain Feedback in confidence; (2) to pay compensation for Feedback; or (3) to respond to Feedback. You agree that your Feedback will not violate any right of any third party, nor contain libelous, abusive, or unlawful material.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. In addition to other prohibitions established across these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, or laws.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To upload or transmit viruses or any other malicious code.

  • To collect or track the personal information of others.

  • To spam, phish, pharm, pretext, spider, crawl, or scrape using manual or automated tools (including AI scraping tools) without explicit authorization.

  • To interfere with or circumvent the security features of the Service.

SECTION 14 - AGENTS

  • 14.1 This section applies if you use, allow, enable, or cause the deployment of an automated Agent to access or interact with Services.

  • 14.2 No Agent may interact with the Services unless it identifies itself clearly in all HTTP/HTTPS requests with its user agent string: "Agent/[agent name]".

  • 14.3 Agents must not conceal or obfuscate access by mimicking human behavioral patterns, circumventing CAPTCHAs, or bypassing rate limits and robot exclusion headers.

  • 14.4 We reserve the right to block, restrict, or modify Agent access at any time.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY PIXXEL POP, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL PIXXEL POP, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SERVICE PROVIDERS (OR THOSE OF SHOPIFY) BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED THROUGH THE SERVICE.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Pixxel Pop, Shopify, and our affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or rights of a third party.

SECTION 19 - SEVERABILITY & ENTIRE AGREEMENT

In the event that any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of any remaining provisions. These Terms constitute the entire agreement between you and Pixxel Pop.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable laws of the jurisdiction where Pixxel Pop is headquartered (Surat, Gujarat, India), and disputes shall be subject to the exclusive jurisdiction of the competent courts located therein.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Trading Name: Pixxel Pop

  • Support Email: support@pixxelpop.com

  • Business Address:

    Pixxelpop

    833 Sagini Hub B, 8th Floor

    Saroli, Surat, Gujarat, India

  • Website: https://pixxelpop.com/