Shipping policy

At Pixxel Pop, we aim to deliver your order safely and within the expected time window.

Dispatch Time:

    •    Orders are dispatched within 2-5 working days
    •    Shipments are not dispatched on Saturdays, Sundays, or holidays

      Delivery Timeline:
    •    Exact arrival dates/times are not guaranteed — this depends on the courier partner and delivery location
    •    Delays may occur due to weather, logistics issues, or unforeseen circumstances

Shipping Charges:

    •    Free shipping on all prepaid orders above ₹999
    •    For orders below ₹999, shipping/handling charges will be shown clearly at checkout before payment

Order Tracking:
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Our Commitment:
While we do everything possible to ensure smooth and timely delivery, delays caused by courier partners or circumstances beyond our control (such as weather, strikes, or logistics issues) are outside our direct liability. That said, we’re always here to help — if your order is delayed, reach out to us and we’ll do our best to track it down and keep you updated every step of the way.